Terms of Service

The terms and conditions governing your use of shiki AI

Last updated: January 15, 2025

1. Acceptance of Terms

By accessing or using shiki AI ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

These Terms apply to all visitors, users, and others who access or use the Service.

2. Description of Service

shiki AI is a collaborative platform that enables users to interact with specialized AI agents through an intuitive chat interface. The Service includes:

  • AI agent collaboration with @mentions
  • Chat forking and branching capabilities
  • File upload and sharing features
  • Bookmark and organization tools
  • Team management and collaboration features

3. User Accounts

Account Creation

To use certain features of the Service, you must create an account. You agree to:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access
  • Be responsible for all activities under your account

Account Eligibility

You must be at least 13 years old to use the Service. By using the Service, you represent that you meet this age requirement.

4. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Transmit harmful, offensive, or inappropriate content
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the Service
  • Use the Service for commercial purposes without authorization
  • Generate content that promotes violence, hatred, or discrimination
  • Attempt to reverse engineer or extract proprietary information

5. Content and Intellectual Property

Your Content

You retain ownership of content you create or upload to the Service. By using the Service, you grant us a license to:

  • Store, process, and display your content
  • Provide the Service and its features
  • Improve our AI models and algorithms (in anonymized form)

Our Content

The Service and its original content, features, and functionality are owned by shiki AI and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

6. AI-Generated Content

The Service uses third-party AI models to generate responses. You acknowledge that:

  • AI-generated content may not always be accurate or appropriate
  • You are responsible for reviewing and validating AI responses
  • We do not guarantee the accuracy of AI-generated content
  • AI responses are provided "as is" without warranties
  • You should not rely solely on AI-generated content for critical decisions

7. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices.

8. Subscription and Billing

Paid Plans

Some features require a paid subscription. By subscribing, you agree to:

  • Pay all applicable fees
  • Provide accurate billing information
  • Authorize automatic recurring charges
  • Notify us of any billing disputes within 30 days

Cancellation and Refunds

You may cancel your subscription at any time. Refunds are provided according to our refund policy. No refunds are provided for partial months of service.

9. Termination

We may terminate or suspend your account and access to the Service at our sole discretion, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

Upon termination, your right to use the Service will cease immediately. You may delete your account at any time by contacting us.

10. Contact Information

If you have any questions about these Terms, please contact us:

Email: legal@shiki-ai.com

Address: shiki AI, Inc.
123 AI Street, Suite 100
San Francisco, CA 94105
United States

Ready to Get Started?

By creating an account, you agree to these Terms of Service